Privacy Policy
Zenith Solutions LLC
Zenith Solutions LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting inquiries, requesting services, or communicating with us.
This Privacy Policy explains how we collect, use, protect, and handle your information, including information collected through our website, forms, phone calls, emails, and SMS text messaging services.
By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you visit our website, complete a contact form, request information, schedule an appointment, or communicate with our company.
Personal Information
- Full name
- Email address
- Phone number
- Mailing or service address
- Information submitted through our website forms
- Appointment information and service inquiries
- Communication preferences and consent records
Automatically Collected Information
- When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, and website activity, where applicable.
- We may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Communication Information
- When you communicate with Zenith Solutions LLC, we may maintain records of your inquiries, communications, appointment requests, and consent to receive SMS or email messages.
2. How We Use Your Information
Zenith Solutions LLC may use the information collected for the following purposes:
- Responding to customer inquiries and service requests.
- Providing information about our products or services.
- Scheduling and confirming appointments.
- Sending appointment reminders and service-related notifications.
- Providing customer support.
- Sending promotional messages when you have provided the appropriate consent.
- Improving our website and customer experience.
- Maintaining communication preferences and consent records.
- Protecting our business, website, and customers from unauthorized activities.
- Complying with applicable legal obligations.
We will use your information only for legitimate business purposes and in accordance with applicable privacy laws.
3. SMS Text Messaging and Consent
Zenith Solutions LLC may offer SMS text messaging to communicate with customers who have expressly opted in to receive messages.
Depending on the consent provided, these messages may include appointment confirmations, appointment reminders, customer support messages, service updates, follow-up communications, and promotional offers.
SMS Consent
- When you expressly opt in to receive SMS communications from Zenith Solutions LLC, you agree to receive text messages relating to the specific messaging program for which you provided consent.
- We will not send marketing text messages without the appropriate consent.
- Providing your phone number alone does not constitute consent to receive promotional SMS messages.
- Consent to receive SMS messages is optional and is not a condition of purchasing our services.
Message Frequency
- Message frequency may vary depending on your interactions with our business and the type of communications you have agreed to receive.
Message and Data Rates
- Message and data rates may apply depending on your mobile carrier and wireless plan.
Opt-Out Instructions
- You may opt out of receiving SMS messages from Zenith Solutions LLC at any time by replying STOP to any text message you receive from us.
- After receiving your request, we will send a confirmation message acknowledging your opt-out. You will no longer receive SMS messages from that messaging program unless you opt in again.
Help and Support
- For assistance with our text messaging services, reply HELP to any of our messages.
- You can also contact us directly:
- Phone: (682) 704-3079
- Email: almanzaa43@gmail.com
Mobile Carrier Disclaimer
- Mobile carriers are not liable for delayed or undelivered messages.
4. SMS Data Protection and Non-Sharing Policy
Zenith Solutions LLC is committed to protecting customer mobile information and SMS consent records.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or disclose SMS consent information to outside organizations for their independent marketing activities.
Any service providers involved in delivering our authorized messaging services may process information solely as necessary to provide those services.
5. Information Disclosure and Service Providers
We may use external service providers to operate our business, manage customer communications, host our website, process payments, or provide appointment scheduling services.
These providers may process certain customer information only to the extent necessary to perform services on our behalf, subject to appropriate confidentiality and data protection requirements.
We may also disclose personal information when required by applicable law, legal proceedings, or valid governmental requests.
SMS opt-in information and consent records remain subject to the specific protections outlined in Section 4.
6. Data Security
Zenith Solutions LLC takes reasonable administrative, technical, and organizational measures to help safeguard the personal information we collect.
These measures are intended to protect against unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic communication, or data storage system can guarantee complete security.
We encourage customers to exercise caution when transmitting sensitive information online.
8. Your Privacy Rights and Choices
- You may contact Zenith Solutions LLC to request access to, correction of, or deletion of the personal information we maintain about you, subject to applicable legal and recordkeeping requirements.
- You may also withdraw previously granted marketing consent.
- To stop receiving promotional emails, follow the unsubscribe instructions included in our marketing emails, when applicable.
- To stop receiving SMS communications, reply STOP to a text message from Zenith Solutions LLC.
- For additional privacy-related requests, contact us using the information provided below.
- We will review requests and respond as required by applicable law.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records, fulfill the purposes described in this policy, and comply with applicable legal requirements.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete or securely dispose of it, subject to applicable legal obligations.
10. External Websites
Our website may contain links to external websites operated by other organizations.
Zenith Solutions LLC is not responsible for the privacy practices, security measures, or content of those external websites.
We encourage visitors to review the privacy policies of external websites before providing personal information.
11. Changes to This Privacy Policy
Zenith Solutions LLC reserves the right to update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.
When changes are made, the revised policy will be published on our website with an updated effective date.
We encourage visitors to review this Privacy Policy periodically to remain informed about how we protect their information.
12. Contact Information
If you have any questions regarding this Privacy Policy, the information we collect, or our SMS communication practices, please contact us.
Zenith Solutions LLC
Phone: (682) 704-3079
Email: almanzaa43@gmail.com